Shipping policy

Last Updated: February 1, 2025

Shipping with Care

At Balzanas, we know how exciting it is to receive your new wardrobe additions. That's why we ensure secure packaging, reliable shipping, and timely delivery so that your items arrive promptly and in pristine condition.

Shipping Rates & Options

We offer affordable, flat-rate shipping based on order weight:

📦 Light & Lovely (Up to 0.6 lb) – $3.99
📦 Chic & Compact (0.6 lb – 1 lb) – $5.99
📦 Stylish & Substantial (1 lb – 5 lb) – $9.99
📦 Grand & Glamorous (5 lb and above) – $14.99
🎁 Complimentary Elegance – FREE shipping on orders over $100

Delivery Timeframes

• Processing Time: Orders are processed within 1-3 business days.
• Shipping Time: Please allow 5-10 business days for delivery.
• Carrier Services: We use trusted carriers (e.g., USPS, UPS, FedEx) for secure shipping.
• Tracking: Once shipped, you will receive a tracking number via email.

Shipping Restrictions

📍 Domestic Only – We currently ship exclusively within the United States.
📦 P.O. Boxes & APO/FPO Addresses – We can ship to P.O. Boxes and military addresses, but delivery times may vary.

Order Issues & Lost Packages

We are not responsible for:
🚫 Delays caused by carriers, weather, or holidays.
🚫 Incorrect addresses provided at checkout.
🚫 Lost or stolen packages marked as "delivered" by carriers.

If your order is delayed or lost, please contact the carrier first with your tracking number. If further assistance is needed, reach out to support@balzanas.com.

Returns & Exchanges

For returns or exchanges, please refer to our Return & Refund Policy.

Contact Us

For shipping inquiries, contact us at:

📧 Email: support@balzanas.com
📍 Address: 7305 SW Pecan Meadow Dr, Lawton, OK 73505